couple_counsellingTo book an appointment you can call 0121 559 5159.

We offer a variety of appointments which can be pre-booked along with urgent on the day appointments. 

We have appointments available from 8am  to 6pm at the evening at Hawes Lane Surgery and then evening appointments until 8pm at Portway Surgery.

If you need to be seen on the day we will do our best to get you seen by one of the clinicians. If you wish to see a particular GP you may have to wait a little longer to get an available appointment unless you ring on the day the clinician is in.

We aim to see all under 5 year olds with acute conditions on the same day.

Our practice nurses treat patients for a wide range of conditions. To book an appointment with the nurse contact us and we will offer you the earliest available appointment.  

Let us know if more than one person needs to be seen as this will take up at least a double appointment. If you would like a chaperone during an examination we would be happy to assist.

Remember that test results can only be given to the patient themselves.  

You can also register to book appointments on line, please ask at reception for details. 

How can you help us:

  • Be on time for your appointment
  • Tell us in advance if you need to cancel
  • Call for a home visit before 10am
  • Ring for test results after 11am  

Disabled Access

Our surgery is accessible to patients using a wheelchair. Unfortunately we do not have allocated parking for the surgery.

Interpreting Services

We can arrange interpretation and translation services for patients who do not speak English. Please let us know when booking the appointment if you will require an interpreter as we must give two days notice for this service.  

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